Shipping Policy
Shipping Policy
Thank you for shopping with 247 Group UK. We aim to get your order to you as quickly as possible. Please read our shipping policy below for full details on delivery timeframes, costs, and tracking.
Order Processing & Handling Time
Most orders placed before 3pm are to be processed and dispatched the same working day of payment being received. This varies for custom orders such as decals and 3d printed products. Orders placed on weekends or UK public holidays will be processed on the next working day. You will receive a dispatch confirmation email once your order has been shipped.
UK Shipping
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard Delivery | £5.99 | [3-5 business days] |
| Free Standard Delivery | FREE | [3-5 business days] |
🎉 Free standard delivery is available on qualifying UK orders. This offer is automatically applied at checkout when your order meets the qualifying criteria.
EU Shipping
We ship to all 27 EU member states.
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard International Delivery | £14.99 | [3-10 business days] |
Please note that EU orders may be subject to local customs duties and import taxes upon arrival. These charges are the responsibility of the recipient and are not included in our shipping costs.
International Shipping
We ship to 15 countries worldwide, including the United States, Australia, Canada, and Japan.
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard International Delivery | £23.99 | [7–14 business days] |
International orders may be subject to customs duties, import taxes, and local fees upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs. Delivery times may vary depending on local customs processing.
Order Tracking
All orders are shipped via Royal Mail using Click & Drop. Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to track your parcel on the Royal Mail website.
You can also track your order directly at royalmail.com/track-your-item.
Please allow up to 24 hours after dispatch for tracking information to become active.
Delays & Issues
While we always aim to meet the estimated delivery timeframes above, delays can occasionally occur due to high demand, adverse weather conditions, or customs processing for international orders. If your order has not arrived within the expected timeframe, please contact us and we will be happy to help.
Contact Us
If you have any questions about your order or our shipping policy, please don't hesitate to get in touch.